Open until 8:00PM

Regular Hours

  • Monday - Thursday10:00AM - 8:00PM
  • Friday - Saturday10:00AM - 9:00PM
  • Sunday11:00AM - 6:00PM



T-Mobile Retail Sales Associate




What will you do as a T-Mobile Associate or T-Mobile Expert? Learn and build proficiency in customer service, while concurrently providing a best-in-class customer experience and building loyalty by:

  • Approaching service and sales needs with patience, honesty, and empathy.
  • Becoming proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
  • Completing training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
  • Building relationships with and partner with T-Mobile employees across channels.
  • Engaging with fellow “Archers” and the T-Mobile brand through social media and neighborhood events.


The ideal candidate will bring:

  • A strong desire to learn and master the skills required of our teammates and to build meaningful connections with our customers.
  • Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
  • Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
  • Effective at balancing customer experience and performance goals.
  • 6 months of customer service and/or sales experience, retail environment preferred.
  • Multi-lingual not required but a plus.

o             Be at least 18 years of age.

o             High school degree or GED

o             Ability to stand for long periods of time.

o             Ability to lift objects weighing up to 25lbs.

o             Reliable transportation

o             Full Time (40 hours) or Part Time (20+ hours) availability


Perks & Benefits

  • Employee Stock Ownership Program (ESOP) retirement plan
  • Tuition reimbursement for full & part time employees
  • Competitive hourly pay with aggressive commission structure
  • Uncapped earning potential
  • Career growth and advancement
  • A culture of care & excellence
  • Health, Vision, and Dental Benefits for Full Time Employees
  • Discounted T-Mobile wireless plan
  • Monthly sales incentive programs, contests, rewards and more
  • Signing Bonus**


Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!


Apply Now: http://jobs.archtelecom.net/

Inquiries: JOBS@archtelecom.net



*Compensation based on commission and incentives.

**Signing bonus paid out in three increments (Training Milestone 1 $125, Training Milestone 3 $125, Six Month employment anniversary $250.) Ask for details!

T-Mobile Experts within 90 days of prior T-Mobile employment also qualify upon successful completion of ME Test Out Policy). ASK FOR DETAILS!