Closed until 10:00AM

Regular Hours

  • Monday - Saturday10:00AM - 9:30PM
  • Sunday11:00AM - 6:00PM




Closed until 10:00AM

Regular Hours

  • Monday - Saturday10:00AM - 9:30PM
  • Sunday11:00AM - 6:00PM
View Individual Venue Hours


9090 Destiny USA Drive
Syracuse, NY 13204

Unexpected. Magical. Wow. These are words used by real visitors to describe their Destiny USA experience. Visitors who marvel at the iconic carousel, and the rare mix of retail and outlet brands– including Apple, Coach and Nordstrom Rack under one roof. Visitors who come to shop and discover so much more—from the adrenaline rush of 40MPH go-kart racing to a vibrant nightlife scene with live music and Margaritaville, to laugh-out-loud entertainment at the Funny Bone Comedy Club.

It’s all at Destiny USA. One destination. Multiple experiences.
And countless ways to make it uniquely yours.




Our Shop & Stay package add-on is available for purchase by hotels. Each package now comes with a $25 Macy’s gift card, exclusive savings in Destiny USA’s Passport of Savings, a Destiny USA tote bag, a Directory of Stores, which includes a map of Destiny USA, and branded souvenirs.

Hotels can purchase our Shop & Stay package by filling out our short Shop & Stay registration form.


The following hotels currently participate in our Shop & Stay Program. Please contact the hotels directly by clicking on their individual links to obtain rates, amenities and restrictions. For additional information regarding any of Destiny USA’s packages, please contact Destiny USA’s Assistant Marketing Director, Brianna Francisco at bfrancisco@destinyusa.com.

Visiting Syracuse

Plan your Visit

Visit Syracuse is a great source of additional information on Central New York’s offerings, attractions and accommodations. Find out more about what Syracuse has to offer at visitsyracuse.com

Tour operators and group tour leaders – register your group here to receive special incentives from Destiny USA! Let us know the anticipated date of your group’s arrival, number of people in your party and any special needs you may have.

Ballon Fest
Syracuse Orange Basketball

Motor Coach Group Travel Information and Procedures for Visiting Destiny USA

Thank you for your interest in scheduling a motor coach group visit to Destiny USA, New York State’s largest fully enclosed shopping, dining, and entertainment destination. Located near the intersection of I-90 (the NYS Thruway) and I-81, we are conveniently located to serve as the perfect destination or stopover for your group. For GPS, Google Maps or Mapquest please use 1 Destiny USA Drive, Syracuse, NY 13290 for directions.

We provide special incentives for group tours that register with us in advance:
  • A gift card for the motor coach driver
  • A gift card for tour guides/escorts
  • Directory of Stores, which includes a full list of Destiny USA businesses, for all passengers
  • Passport of Savings, full of special offers and discounts, for all passengers
  • Access to our VIP motor coach lounge, with complimentary internet, cable television, lounge chairs and refreshments, for drivers, escorts and tour guides

To be eligible for the incentives driver and escort must check their group in at Guest Services, located at the Yellow Entrance under the carousel, on the Harborside Drive side of the property. Parking is nearby, adjacent to the road behind At Home. Please register your group tour and receive our incentives upon arrival!

Interested in Entertainment Options for Your Group?

Destiny USA offers a commissionable Group Day Pass good for use at for up to four participating venues at a low bundled price (minimum of twelve participants required for purchase).

Note: Due to the fact that each Group Day Pass is custom-created in advance to fit the needs of the group, we require final counts on number of venues and number of participants at least one week prior to arrival.

2021 updated GDP participants
Destiny USA Group Day Pass
Contact Us
Visit Syracuse

For additional group information, contact Brianna Francisco, Assistant Marketing Director, at (315) 466-6000 ext. 1745 or bfrancisco@destinyusa.com.

For additional information about Syracuse and Central New York visit www.visitsyracuse.com.