Regular Hours

  • Monday - Thursday10:00AM - 8:00PM
  • Friday - Saturday10:00AM - 9:00PM
  • Sunday11:00AM - 6:00PM


Welcome Back Cross-Border Shoppers

Published: 11/01/2021

Syracuse, NY – As Destiny USA welcomes back Canadian guests with a hearty – vous nous avez manqué (we missed you!), the center shares welcome back incentives, as well as many exciting new venues that have opened over the past 17 months. Here’s a guide of what to expect when returning to New York State’s largest shopping, dining, and entertainment destination.

Exclusive “Stay & Save Getaway” with 20% Discount at Destiny USA’s On-Site Embassy Suites
Canadians looking to make the most out of their visit can book with the Embassy Suites by Hilton at Destiny USA, just steps away from Destiny USA! Exclusive for the re-opening of the Canadian border, Canadian guests can enjoy 20% off the hotel’s standard rates (use code PK1 at checkout), valid with a Canadian ID or passport.

When you stay at Embassy Suites by Hilton at Destiny USA, you’ll also receive exclusive added perks at Destiny USA. The hotel’s discount-packed Stay & Save Saving Pass received at check-in is full of extra savings from various retailers, restaurants, and entertainment venues at Destiny USA. Participating brands include 5 Wits, Brooks Brothers, World of Beer, RPM Raceway, and MORE! Click here to book your stay.

New Stores, Restaurants and Attractions
Some of the many changes returning Canadian visitors will notice at Destiny USA are the addition of several new brands – including Anthropologie, Ardene, BOSS by HUGO BOSS (outlet), Earthbound Trading Company, Sip Sip Hooray, Sake Japan, Trollbeads, The Uniform Outlet, and much more! Hobby Lobby, Aloha Krab, UNTUCKit, and OFFL/NE by Aerie are slated to open at Destiny USA later this year.

Welcome Back Savings
Numerous brands at Destiny USA are excited to offer exclusive savings to Canadians that show proof of Canadian residency. Terms and conditions may apply. The list continues to grow/change, so be sure to check here often for updates.

  • Claire’s: 20% off $35+ purchase (excludes ear piercings and gift cards)
  • Lindt: 5 complimentary truffles with a $10+ purchase
  • Margaritaville: 10% off food and non-alcoholic beverages
  • Museum of Intrigue: Buy one, get one 50% off admission
  • Showcase: 10% off purchase
  • Soma Intimates: 15% off purchase
  • White House Black Market: 20% off

COVID-19 Testing
COVID-19 testing is mandated to return to Canada. Click here to view locations throughout Syracuse where COVID–19 testing is available.

Destiny USA’s hours of operation are Monday through Saturday 10am – 9pm and 11am – 6pm on Sunday. Select dining and entertainment venues are open later, click here to view special hours.

Safety Measures
Destiny USA takes safety seriously. Shoppers who are fully vaccinated are not required to wear a mask at this time. However, we strongly encourage all guests to continue to wear a mask as individual venue rules may differ (some businesses may still require masks for everyone). Those who are not fully vaccinated will need to wear a mask. Prior to visiting the property, guests and employees should perform a self-health wellness check. Any guest or employee with a temperature greater than 100.00°F or who has flu-like symptoms (e.g., cough, body aches) will not be permitted to visit the property. For more information on what we’re doing to keep you safe, click here.

“Canadians are such an important part of our local and regional economy, so we are incredibly excited to extend these unique cross-border promotions,” said Nikita Jankowski, Marketing Director, Destiny USA. “Great values on lodging and shopping have always been important to our Canadian guests, and we’re excited to partner with our on-site Embassy Suites to extend even greater savings to our Canadian visitors than ever before.”

“The border reopening is exciting news as we look forward to the long-awaited return of Canadian visitors to Syracuse and Onondaga County,” said Danny Liedka, President, Visit Syracuse. “With so much to experience here in Central New York, from shopping to arts and culture, outdoor recreation to special events, and of course an eclectic and diverse  culinary scene, we’re confident our Canadian friends will surely feel welcomed back.”

For more information, please visit destinyusa.com/canada.