Open until 8:00PM

Regular Hours

  • Monday - Thursday10:00AM - 8:00PM
  • Friday - Saturday10:00AM - 9:00PM
  • Sunday11:00AM - 6:00PM


Guest Service Representative (GSR)

RPM Raceway



Part-time Wages range from $ 12.75 + Per/Hour and 15 – 28 Hours/Per Week Guaranteed

Join this exciting, growing entertainment destination as a member of the Guest Service Representative (GSR) team at Destiny USA. GSR personnel must enjoy working with people, be outgoing, friendly and provide a world class guest experience.

We provide upward mobility for all employees who look to grow in their roles and responsibilities.

The GSR Personnel’s job duties & responsibilities include but are not limited to:

  • Support guests by answering phone calls, greeting and assisting them in person
  • Assist guests in the self-registration process
  • Sell karting and other experiential options including up-selling races & specials
  • Sales of memberships, arcade cards, snacks, apparel, parties, etc.
  • Take payment of cash, credit cards and coupons for specials, etc.
  • Scheduling and placement of customers into races, groups and teams
  • Open / close cash registers, reconcile register drawer at shift close, balance transactions
  • Prepare merchandise displays, re-stock food and apparel and maintain inventory
  • Set-up retail parties and small group events and provide attentive customer service
  • Act as Event Coordinator for birthday parties and other retail events
  • Develop Daily To-Do lists and accomplish tasks as time permits
  • Open and Close Shifts with attention to preparation and readiness for following shift
  • Keep facility in premier condition at all times completing all opening and closing duties

The Guest Service Representative’s job skills and specifications include:

  • Helpful, Friendly and Patient attitude and disposition
  • Excellent communication skills and a great team player
  • Able to multi-task and problem solve
  • Able to work 15 to 28 hours per week including weekends and holidays
  • Invested to do whatever it takes to help make RPM Raceway the best experience for every guest

Perks at RPM Raceway include:

  • Three FREE races per week
  • Discount on food and drinks
  • Discount for hosting events
  • Discount for family members

Education and Qualifications:

  • High school diploma or G.E.D. from accredited institution required
  • No physical limitations that would restrict lifting, pulling and moving barriers in racing area
  • College attendance working towards a degree is preferable with flexible hours available
  • Presentable, Punctual and Responsible

Job Type: Part-time