Hours

Open until 9:00PM

Regular Hours

  • Monday - Thursday11:00AM - 7:00PM
  • Friday - Saturday11:00AM - 9:00PM
  • Sunday11:00AM - 6:00PM
  • Saturday, Dec. 248:00AM-5:00PMChristmas Eve
  • Sunday, Dec. 25ClosedChristmas Day
  • Saturday, Dec. 3110:00AM-6:00PMNew Year's Eve
See More Holiday Hours
Destiny USA Will Be CLOSED on Thanksgiving. We Will Open at  7am on Black Friday. 

WELCOME TO DESTINY USA

Guest Service Representative (GSR)

RPM Raceway

Part-Time

05/11/2021

Part-time Wages range from $ 12.75 + Per/Hour and 15 – 28 Hours/Per Week Guaranteed

Join this exciting, growing entertainment destination as a member of the Guest Service Representative (GSR) team at Destiny USA. GSR personnel must enjoy working with people, be outgoing, friendly and provide a world class guest experience.

We provide upward mobility for all employees who look to grow in their roles and responsibilities.

The GSR Personnel’s job duties & responsibilities include but are not limited to:

  • Support guests by answering phone calls, greeting and assisting them in person
  • Assist guests in the self-registration process
  • Sell karting and other experiential options including up-selling races & specials
  • Sales of memberships, arcade cards, snacks, apparel, parties, etc.
  • Take payment of cash, credit cards and coupons for specials, etc.
  • Scheduling and placement of customers into races, groups and teams
  • Open / close cash registers, reconcile register drawer at shift close, balance transactions
  • Prepare merchandise displays, re-stock food and apparel and maintain inventory
  • Set-up retail parties and small group events and provide attentive customer service
  • Act as Event Coordinator for birthday parties and other retail events
  • Develop Daily To-Do lists and accomplish tasks as time permits
  • Open and Close Shifts with attention to preparation and readiness for following shift
  • Keep facility in premier condition at all times completing all opening and closing duties

The Guest Service Representative’s job skills and specifications include:

  • Helpful, Friendly and Patient attitude and disposition
  • Excellent communication skills and a great team player
  • Able to multi-task and problem solve
  • Able to work 15 to 28 hours per week including weekends and holidays
  • Invested to do whatever it takes to help make RPM Raceway the best experience for every guest

Perks at RPM Raceway include:

  • Three FREE races per week
  • Discount on food and drinks
  • Discount for hosting events
  • Discount for family members

Education and Qualifications:

  • High school diploma or G.E.D. from accredited institution required
  • No physical limitations that would restrict lifting, pulling and moving barriers in racing area
  • College attendance working towards a degree is preferable with flexible hours available
  • Presentable, Punctual and Responsible

Job Type: Part-time