Open until 8:00PM

Regular Hours

  • Monday - Thursday10:00AM - 8:00PM
  • Friday - Saturday10:00AM - 9:00PM
  • Sunday11:00AM - 6:00PM


Destiny USA is Now Open!

Published: 07/10/2020

Destiny USA is Now Open!

 70+ retailers, restaurants and eligible entertainment venues are now open 
All guests must follow new “Healthy Shopper Guidelines” prior to visiting the center 

Syracuse, NY (July 10, 2020) Destiny USA is now open for on-property retail, dining and eligible entertainment following the official New York Phase Four guidance. Destiny USA will operate under modified hours of operation, Monday – Saturday, 11:00 a.m. – 7:00 p.m.; Sunday, 11:00 a.m. – 6:00 p.m. Please note that some venues, including restaurants may have different operating hours. In addition, while Food Court seating has been eliminated, Food Court food venues remain open for business.

As of the time of press release distribution, the list below reflected the number of NOW OPEN tenants at Destiny USA:

Now Open – Retail:

  • Aerie
  • Against All Odds
  • American Eagle
  • Athleta
  • At Home
  • Banana Republic
  • Beef Jerky Outlet
  • Best Buy
  • Buckle
  • Burlington
  • Christopher & Banks
  • Cooperstown Connection
  • Cricket
  • Dick’s Sporting Goods
  • Disney Store
  • DSW
  • EbLens
  • Finish Line
  • Foot Action
  • Forever 21
  • Gertrude Hawk
  • Hallmark Christmas Treasures
  • It’s Sugar
  • JC Penney
  • Journeys
  • Journeys Kidz
  • Kids for Less
  • Larger Than Life
  • Leggings Sphere
  • Levels
  • Lord + Taylor
  • Macy’s
  • Mandati Jewelers
  • Michael’s
  • MyHotTub.com
  • Nordstrom Rack
  • Old Navy
  • Pandora
  • Pepper Palace
  • Pottery Barn
  • Rainbow Zen
  • Room to Improve
  • Sephora
  • Showcase
  • Smile Labs
  • Syracuse Newstand
  • The Children’s Place
  • The Uniform Outlet
  • Things Remembered
  • T Mobile
  • University Sports Shop
  • Via Roma
  • Villa
  • William Sonoma
  • Zumiez

Now Open – Restaurants:

  • Auntie Anne’s
  • Charleys Philly Steaks
  • Cajun Cafe (opening July 11th)
  • Cold Stone Creamery
  • Kung Fu Tea
  • Margaritaville
  • Panera Bread
  • PF Chang’s
  • Razzle Dazzle
  • The Cheesecake Factory
  • Syracuse’s Original Carmelcorn
  • World of Beer (opening July 11th)

Now Open – Services:

  • Brow Studio 7
  • BV Nails
  • Eyebrow Palace
  • Quick Fix
  • Rachel’s Threading Art
  • Relaxing Center

*The list of venues reopening is updated daily on our website. For a more up-to-date list, please check Destiny USA’s Directory or NOW OPEN blog post.

What’s New:

Guests will be greeted with a wide range of safety and sanitizing policies and procedures, all designed to make Destiny USA as safe as possible for its employees, tenants and guests. They include:

  • Face Mask Requirement: Everyone visiting Destiny USA will be required to wear a face mask before entering, in accordance with New York State and CDC guidelines.
  • Social Distancing: All guests will be reminded to maintain social distancing and stay 6-feet apart with visual reminders placed throughout the center, along with new one-way directional signage to avoid contact with other guests.
  • Enhanced Cleaning and Sanitizing: Destiny USA has enhanced its cleaning and sanitizing of the common areas and numerous touch points, restrooms, seating areas, and food court. This includes using CDC-recommended disinfectants designated as effective against SARS-CoV-2 virus in accordance with or exceeding CDC sanitation guidelines.
  • Enhancements to Air Circulation and Filtration: Enhancements have been made to increase air circulation, air filtration and fresh air intake to bolster the quality of air within the center – all meeting New York State standards.
  • Proactive Touchless Disinfecting: Destiny USA’s cleaning team will be utilizing new electrostatic sprayers, leveraging the same technology used to clean hospital rooms to sanitize its center using an approved disinfectant recommended by the CDC.
  • Hand Sanitizer Stations: New hand sanitizer stations will be available at:
    • Digital directories throughout the property
    • Food court areas
    • Elevators and escalators
    • Throughout the common area
  • Curbside Pickup: Guests are encouraged to take advantage of our additional parking spaces at various center entrances designated for curbside pickup from your favorite brands. The main curbside pickup location is located near the Carousel entrance.
  • Daily Health Screenings for Destiny USA employees, security personnel, housekeeping employees and all contractors are mandatory.

In addition, Destiny USA has created “Healthy Shopper Guidelines” with CDC recommendations that everyone must follow prior to entering the property.