5 Wits adventures are cutting-edge, live-action entertainment venues that immerse participants in realistic, hands-on adventures, challenging them to prove they have what it takes to battle a Pharaoh (Tomb) save the world (Espionage), capture a dragon (Drago’s Castle), match wits with an evil artificial intelligence (Deep Space) or journey to the ocean’s depths (20,000 Leagues) Please visit www.5-wits.com for more information….
Guide II Position
Reporting directly to the venue Shift Supervisors, a Guide II is responsible for building groups, maintaining adventures, engaging customers, facilitating adventure introductions, hosting birthday parties and encouraging imagination.
As a Guide II, your duties will include:
Ensures that guests are greeted immediately upon entering the store and that passers-by outside of the store are approached if they appear curious. Sells tickets, merchandise, gift cards, concessions, and restocks merchandise as needed. Responds to customer needs and resolves issues as necessary. Builds groups of customers to experience the adventures together. Facilitates the beginnings and endings of the adventures. Hosts birthday parties by serving food and beverages and facilitating activities with party guests.
Basic math and cash handling experience, phone and computer skills
Must be customer service oriented with excellent communication skills
Must be able to present yourself and the company in a professional manner at all times, have a sense of humor, and display a cheerful willingness to do whatever needs to be done to help the team
Must be able to work flexible days and hours, Saturday and Sunday availability required
Theatre or Improv experience preferred