JOB SUMMARY
The Sales Associate is a member of a talented team that provides service that is unique to our customer’s needs. Our associates build genuine connections and loyalty with our customers and help them build an entire wardrobe. Provides a high level of customer service support with product expertise and advanced selling skills. Sales associates also ensure the store environment and visual merchandising standards are consistently maintained.
ESSENTIAL FUNCTIONS
Sales Generation and Performance
Responsible for achieving individual and team sales and productivity performance goals:
• Greet customers promptly and genuinely, and re-engage appropriately
• Build customer loyalty by creating genuine connections with customers
• Conduct company sponsored outreach to acquire new customers and increase shopping visits
• Provide our customers with helpful service that is unique to their needs, greeting customers promptly and genuinely
Customer Service
• Guide customers to looks that flatter
• Assist customers in building great wardrobes by providing guiding, helpful service and advice, suggesting layering and accessorizing options
• Help our customers build an entire wardrobe that is easy, versatile and trend right
• Keep up-to-date on J. Jill product features: colors, fabrics, fit, styles, care, etc.
• Keep up to date on what’s in fashion today and how J. Jill translates fashion trends for our customers
Visual Merchandising
• Assist with floor set execution and ongoing re-merchandising of store
• Maintain excellent visual standards
• Replenish the sales floor according to minimum product level standards
Operational Excellence
• Contribute to operational excellence by participating in all operational functions including: marketing, product processing and replenishment, markdowns and promotions, store cleanliness and backroom organization
• Complies with company policies and procedures, ensures a safe environment and protects company assets 9/1/2013
Sales Associate Job Description
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EXPERIENCE & EDUCATION
• Previous work experience in a retail environment, Women’s specialty retail experience preferred
• Point of sale system experience, Microsoft Office application experience helpful
• Connections within the community preferred
TRAITS FOR SUCCESS
• Passionate about fashion and the J. Jill brand; continually enagaged
• Excellent communication skills
• Proven sales and customer service skills
• Strong style, merchandising and wardrobing skills
Ability to communicate verbally with customers, extensive standing, walking, reaching, pushing/pulling and maneuvering around sales floor and stockroom, hanging/folding merchandise, ladder climbing, operate POS register, lift and carry 30lbs.
Apply within
Must be available weekends