Regular Hours

  • Monday - Saturday11:00AM - 7:00PM
  • Sunday11:00AM - 6:00PM


Store Team Associate

Store Team Associate

Lord & Taylor


As a Store Team Associate, you support the Lord + Taylor in-store execution of all operational, as well as selling tasks . You have the need for speed, through transactions without error while keeping the checkout experience easy and friction free. The Store Team Associate is an active member of a global team that achieves its goals by working together from start to finish. Your energy is the driving force of success at the Lord + Taylor organization.

Who You Are:

  • You’re a workstation aficionado, taking pride in the area by keeping things organized
  • You enjoy a challenge, a change of scenery, and like to stay busy
  • A sharp dresser with a finger on the pulse of fashion while still bringing your whole authentic self to work
  • A positive energy champion, constantly helping to create solutions for the team
  • Optimization, creativity and confidence are in your DNA

You Also Have:

  • Education or prior customer service, sales and / or retail experience; no specific educational degree is required
  • A love of technology and using it to make workload easier; basic math functions and ability to quickly adapt to new systems
  • Written and verbal communication skills; able to genuinely interact with people or interpret instructional documents depending on the day
  • High energy for what’s right and not what’s easy; this position can get physical so be able to stand on your feet for an 8 hour shift and lift up to 25 lbs regularly
  • Flexibility with scheduling and availability to work retail hours, which may include day, evening, weekends, and / or holidays, based on business need
  • A deep sense of responsibility, very reliable and punctual; able to meet deadlines

Core Objectives

  • Thrive in a retail environment that blends technology and tradition like our Buy Online Pickup In-Store (BOPIS) program
  • Seek out opportunities to astonish the customer with speed and efficiency
  • Be a checkout wizard, comfortable with store policies and promotions; handle returns from all areas except Fine Jewelry – we’ll leave that category to the experts
  • Be an operational task rabbit, participating in the product life cycle between transactions
  • Engage in the implementation of all initiatives and collaborate to achieve sales and support metrics
  • Keep it safe, following all company, asset, and inventory control and compliance procedures
  • Take pride in the organization and all aspects of the gig; champion the brand each day